Legal Information
Cancellation Policy Before Delivery:
You have 60 minutes after completing the purchase process to cancel the order. If you request to cancel the order within the first 60 minutes, the amount paid will be refunded to you after deducting administrative fees, which vary depending on the ...
Cash-on-Delivery T&C’s
MobileMasr offers cash on delivery service on all available devices. To confirm your order, we kindly request a down payment of 1,000 EGP before starting the shipping and delivery process. This amount will be deducted from the value of the device, ...
Shipping and Delivery Policy
Shipping and Delivery Policy: The product details and information are included in the shipping AWB (Air Way Bill) attached to the shipment along with the required payment to be made to the shipping company representative. The delivery will be made to ...
Return and Refund Policy
1. Return Policy for New Mobile Phones: You can request to return your mobile phone by submitting a return request through your account online or by contacting MobileMasr Customer service. If the return is accepted, the mobile phone must be returned ...
Terms-Conditions
1- Introduction: MobiTech Integrated Solutions is an Egyptian Limited Liability Company operating under the laws and regulations of the Arab Republic of Egypt with its registered office at: 2 Ebaad Al Rahman City 1, Ring Road, Maddi 11571, Cairo, ...
Privacy Policy
MobiTech Integrated Solutions (hereinafter referred to as “MobiTech,” “we,” “us,” and “our”) is an Egyptian Limited Liability Company operating under the laws and regulations of the Arab Republic of Egypt. MobiTech Integrated Solutions is the ...
Warranty Policies of MobileMasr
To ensure a seamless shopping experience, MobileMasr offers a comprehensive warranty policy for all products that our sold through our verified sellers. All verified sellers are under contract with MobileMasr and abide strictly with our internal ...