All used mobile phones, smart watches and ear buds sold by verified vendors on MobileMasr are 100% original as per the manufacturer, they are not refurbished, upgraded or assembled by third parties and have not undergone any prior maintenance and come in their original box with MobileMasr 30-day warranty against any manufacturing defects. 

You will find with your order your personalized MobileMasr 30-day warranty card for the item you purchased. The warranty card will clearly state your name, the item you purchased and its serial number with MobileMasr stamp.  

Every device must be tested and checked by MobileMasr before it gets listed on the portal. For used mobile phones, a full 30 point report is issued on the condition of the phone with high quality pictures and a short video uploaded with every listing. When making a purchase, we recommend that you take the time to review the device’s diagnostic report and all pictures and video provided for the device. MobileMasr warranty on used smart phones covers any manufacturing defects on the functions that have been tested in the report.

Accessories that come with the device such as USB cables, chargers, S-pen etc.. are considered consumables and are not covered by the warranty. We do not guarantee that these accessories are original and usually, depending on the age of the phone, they are not. However, we ensure that all accessories provided with the device are functioning properly and of good quality.

In some cases, a used phone will still be under the 1-year warranty of the manufacturer. These listings are covered by MobileMasr 30-day warranty and will have a blue label with “continued warranty”. 

To better improve your shopping experience, we strive with the verified Stores to provide you with all the information needed to exercise the manufacturer’s warranty and date of expiry.